FAQs

1. What is ShopNexa?

ShopNexa is a general online store offering a wide range of quality products — from daily essentials to lifestyle and trendy items — all at affordable prices.

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2. How can I place an order?

Simply browse the products, add them to your cart, and proceed to checkout. Enter your shipping details and make payment securely through our available options.

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3. What payment methods do you accept?

We accept major payment methods including Credit/Debit Cards, UPI, Net Banking, and Wallets.

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4. How long will delivery take?

Delivery usually takes 5–10 business days, depending on your location and the product availability. You’ll receive tracking details once your order is shipped.

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5. Can I track my order?

Yes! Once your order is shipped, you’ll receive an email or SMS with a tracking link to check your order status anytime.

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6. What is your return and refund policy?

We offer easy returns and refunds within 7 days of delivery for eligible products. Please ensure the item is unused and in its original packaging.

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7. Do you offer customer support?

Yes! Our support team is always here to help. You can contact us via email at support@shopnexa.com or through our Contact Us page.

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8. Are the products original and high quality?

Absolutely! At ShopNexa, we carefully select products from trusted suppliers to ensure the best quality for our customers.

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9. Do you ship internationally?

Currently, we ship only within India, but we’re working to expand worldwide soon.

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